LiveStream: Frequently Asked Questions

Frequently Asked Questions

For Artists

 

How do I sign up for a LiveStream?

In order to sign up for a livestream you can simply head to MYAFTON and create an account. Once you are signed up just click on “Create LiveStream” on the top toolbar.

---

How Does Payment work for LiveStream?

Here at Afton we are very proud of our pay scale for LiveSteam shows! It can be found during the setup process when you book a LiveSteam. For more info you can also checkout our help article about payment HERE.

---

How much is it to LiveStream?

Our booking services are completely free to artists!

---

Can I choose my own ticket price?

Yes the ticket price is chosen by the artist that is performing.

---

Can I have a soundcheck before my performance?

Yes of course! Before your LiveSteam we have a built in Tech Rider that walks you through the process and one of the main steps is the Sound Check.

---

I am not very tech savvy. Is the LiveSteam easy to figure out?

Yes we make the process as easy as can be. We have a ton of help articles that can get you through any issues that you may have during the process.

---

Can I message my fans during a LiveSteam?

Yes we have a built in messenger for the artist and the fans. Fans can even tip the artist during the performance if they so desire.

---

Can I use a pre recorded video for my LiveStream?

Yes you are able to use a pre recorded video if you so desire. For full instructions on how to set that up just head HERE.

For Fans

Where do I watch a LiveSteam?

You can purchase a ticket to any upcoming LiveSteam shows over by clicking HERE. From there you can watch the stream on many different devices.

---

How do I access my LiveSteam tickets?

In order to watch the LiveSteam that you bought a ticket for you can either check your email for the direct ticket link OR you can head to Afton Shows and click on your account to access the ticket. If you need further help you can check out our help article HERE.

---

Can I watch a LiveSteam from my TV?

Yes you can! You we have help articles that show you how to stream from an Android device to your TV. OR from an Apple device to your TV.

---

Can I get a refund on my ticket?

All sales are final once purchased as discussed in our refund policy. For further info you can read over our policy HERE.

---

What if I cannot find my ticket(s) in my email?

That is okay you can simply login to your Afton Shows account and access the tickets from there. If you need some more help check out our article HERE.

---

I am still having issues who can I get in contact with?

We are here to help! If you have further questions just reach out to your Afton booking rep (if you have one) or email Booking@Myafton.com.