Video Tutorials

Understanding Your Shows Dashboard

How To Find “My Orders” and “Artist Payment”

How to Update Your Gig Preferences

How To Edit Your Time Slot Preferences

How To Find Your Online Ticket Link

How To Change Your Artist Name

How To Edit Your Online Ticketing Page

How To Add Performers To The Contract

Do I get paid for a fan that buys a ticket but never shows up? (Local Show)

A ticket that is never redeemed by the fan who bought it will still count toward your total draw for the event. Any tickets sold but not redeemed will be factored into your payment.

How can I get paid more? (Local Show)

Your pay is always proportional to your draw for the event, so the surest way to get paid more is to draw more fans. Also, your Booking Rep may be able to offer you options for Bonus Pays (either $1.00 or $2.00/fan extra, above the Minimum Guaranteed Pay Scale. The bottom line is, our booking staff is always eager to accommodate, whenever possible – so if you’re interested in a certain amount of payment, just let us know, and we’ll see what we can do.

How does bonus pay work? (Local Show)

In addition to the Minimum Guaranteed Pay Scale, your booking rep may offer you either of two types of Bonus Pay:

$1.00/fan Bonus Pay
-or-
$2.00/fan Bonus Pay

These types of bonus pay are always earned as “either-or”, meaning you never get $3.00/fan ($1.00 + $2.00) Bonus Pay. It’s either one or the other – or possibly neither. Usually, if you draw the number of fans you agreed to when you confirmed a show, then you will have earned at least a $1.00/fan Bonus Pay. If your Booking Rep offers an option for $2.00/fan Bonus Pay, it will typically be earned if you draw some number above the amount of fans you agreed to draw.

In rare cases, a Bonus Pay might be guaranteed, regardless of your draw. Again though, this is uncommon.

Your exact Bonus Pay settings will be listed for a given event in your MyAfton.com account. If you have any questions about what Bonus Pay you’ve been offered or how much you can get, please ask your Booking Rep.

Do I get paid if I draw 0 fans? (Local Show)

Since your pay is based on your draw for the event, you can never be paid for drawing 0 fans. Also, since fans can only tip you when they purchase a ticket online, drawing 0 fans means that you are not eligible for any fan tips either.

No matter how high of pay you’ve been offered per fan you draw, you’ll earn $0.00 if you draw 0 fans – because any dollar amount times 0 is still $0.00.

No matter how much your Booking Rep likes your music, or how good he/she thinks you are – they just cannot pay you MORE than what you bring into the club. The club is not going to allow them to setup a pay situation with you to where if you don’t draw well the club (and us) LOSES money.

We have to ensure overhead costs get recouped on our end, and on the club’s end at the VERY LEAST.

What is the typical pay? (Local Show)

The typical amount of pay you should expect depends entirely on how many fans you plan to bring out to the event. For a breakdown of pay at every level, please visit https://myafton.com/artistpay/

How do I get my fans to tip me?

Your fans have the opportunity to leave you a “tip” when they’re purchasing tickets from AftonShows.com. The standard tip amount is $3.00/ticket, but they are able to select another amount (including $0.00/ticket if they prefer to not tip at all) – or they can enter a flat tip amount for their order (not a per-ticket tip amount).

To encourage tips, you can get creative. You might tell your fans that the person who leaves the biggest tip when they buy their ticket will get signed drumsticks and guitar picks that you actually used during the show. Or you might say that anyone who tips a certain amount will get to come on stage and sing with you during one song of your set, etc.

What if my eCheck has not arrived yet?

Unsigned artist payout is sent every Thursday. We send Electronic Checks (eChecks). If your show has already happened it should be emailed to you by the following Thursday.

If you have not received your eCheck yet, please look in the “My Pay Status” section of your MyAfton account. You can see the status, date issued, eCheck #, amount, and the payee email address we sent it to.

If you have not received your eCheck, if the payee name or payee email address is incorrect, or if you have any other questions please contact our artist payment staff at: ArtistPayment@MyAfton.com

HOW TO RETRIEVE YOUR eCHECK

1. Once you receive the email from app@echecks.com.
2. Click “Log in to retrieve your check”.
   3.Type in your username and password if you already have an account with Deluxe eChecks OR hit “Create an account” (This is free) if you do not already have one.
3. Once account is created click Receive Checks.
4. Click on “Get Payment”.
5. Click “Print as a Check” then hit select.
6. Click print check. (you can only open this once so make sure when you open the check you are ready to print it.

How and when do I get paid?

Unsigned artists payment is sent out every Thursday. We will send your Electronic Check (eCheck) to the payee email address that you gave us during your eContract.

After the Show Manager submits their post show report, you’ll be able to see the status of your artist payout from the “My Pay Status” section of your MyAfton account, including date issued, eCheck #, amount, and the payee email address.

You’ll get an email notification from artistpayment@myafton.com once we issue your eCheck payment. But the actual instructions on how to download your eCheck will be sent from: app@echecks.com

Check your spam folder and please safe list that email address (app@echecks.com). Your eCheck is issued through www.VerifyValid.com, the eCheck platform for Deluxe Corporation. They are the 2nd largest check printer in the United States, so this payment method is fast, secure, and highly trusted. We’ve sent over 50,000 eChecks to our artists and venues so far.

Our artist payment staff is always available to help if you have any questions or need a status update: ArtistPayment@MyAfton.com

HOW TO RETRIEVE YOUR eCHECK

1. Once you receive the email from app@echecks.com.
2. Click “Log in to retrieve your check”.
   3.Type in your username and password if you already have an account with Deluxe eChecks OR hit “Create an account” (This is free) if you do not already have one.
3. Once account is created click Receive Checks.
4. Click on “Get Payment”.
5. Click “Print as a Check” then hit select.
6. Click print check. (you can only open this once so make sure when you open the check you are ready to print it.

Where To Find My Artist Payment Page

How to Cash an eCheck

We send out around 1,500 eChecks each month. You can also get help with payment at anytime by contacting: artistpayment@myafton.com

BEST WAYS TO CASH YOUR E-CHECK

#1. Use a walk-up ATM.

#2. Deposit using your smart phone and banking app.

#3. If you have a Pay Pal account, you can download a free app called “Ingo Money” that allows you to deposit the e-check into your Pay Pal account by taking a photo of the e-check on your phone.

We recommend the above 3 options.

HOWEVER, IF YOU PHYSICALLY GO INTO YOUR BANK OR A CHECK CASHING STORE?

Verify Valid is owned by DELUXE corporation, the 2nd largest check printer in the United States. Verify Valid e-checks is a newer, high-tech product that DELUXE corporation offers. So we’ve noticed that some bank or check cashing employees who are new, inexperienced, or just not “with the times” might not know what to do.

If a bank teller or cash store employee gives you any hassle, or has not cashed an e-check before, here’s what to do:

1. Politely let them know this is a valid e-check by Deluxe Corporation & Verify Valid. Afton pays over 1,500 artists per month with this method.

2. This is a real check. It doesn’t matter that there’s nothing printed on the back. It doesn’t matter that you printed it at home on normal paper. That’s what you do for an e-check in order to cash it.

3. If still having problems, ask them to CALL the phone number printed on the e-check page you printed out. Verify Valid can quickly verify everything so that you can get it cashed. They’re used to doing this when bank and check store employees don’t know what’s going on.

4. Show them the BOLDED HEADING on the E-Check page that says “Does Your Financial Institution Have Questions About This Check?” and it explains exactly what they need to do if they have any issues with the E-Check.

HOW TO RETRIEVE YOUR eCHECK

1. Once you receive the email from app@echecks.com.
2. Click “Log in to retrieve your check”.
   3.Type in your username and password if you already have an account with Deluxe eChecks OR hit “Create an account” (This is free) if you do not already have one.
3. Once account is created click Receive Checks.
4. Click on “Get Payment”.
5. Click “Print as a Check” then hit select.
6. Click print check. (you can only open this once so make sure when you open the check you are ready to print it.

Where To Find My Artist Payment Page

If you have any questions please email (support@deluxeechecks.com)